The document presents a comprehensive overview of quality management in brewing, focusing on the design and implementation of quality programs. It highlights the distinction between quality control and quality assurance, emphasizing the importance of a proactive approach to quality that integrates all levels of the organization. Key components discussed include establishing specifications, the significance of environmental and product quality, and fostering a strong quality culture through effective training and continuous improvement mechanisms. The presentation advocates for utilizing operator feedback and market insights to uphold quality standards.
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