Your problem is likely related to the large diameter of the mug. Bar Maid does have larger brushes for pitchers, but the larger diameter could cause breakage if you used on fragile glassware, especially small diameter pilsner glasses. Maybe consider replacing one of the end brushes with a pitcher brush and seeing how that works.
Depending on how many mugs you have and the frequency of the build-up of nucleation sites, you could periodically clean mugs with caustic before your bar staff shows up. When I wore boots, we had a full-size triple sink in our brewhouse area and could easily and safely do these sorts of special projects. Start with the larger brush and see how that works!
Cheers, Ashton
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Ashton Lewis
Manager of Training and Technical Support
BSG Craftbrewing
MBAA District Great Plains, Technical Chair
Springfield, Missouri
(417) 830-2337
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